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FAQ's Shoe Cobbler​

Frequently Asked Questions

Below you will find answers to some of the most frequently asked questions that our customers ask us. If you still have a question please call us or email us and we will gladly do our best to assist you.

You can see a full list of services we offer on our services page. Some of the most common services offered for boot repairs include boot shine/desalting/washing, leather sole repairs, zipper repairs, pin lift repairs, rubber sole repair, heel repair, heel replacement, Vibram sole replacement, boot stretching, boot glueing, stitching, mending, reconditioning, lining repair/ replacement, and much more.

Although we offer a full range of shoe and boot repair services, two of the most common include the replacement of soles and heels.

We service all high end footwear. Some of the common shoe brands we repair include but are not limited to: Valentino, Salvatore Ferragamo, Christian Louboutin, Gucci and Louis Vuitton.

We offer footwear stretching services where we can stretch the width of your footwear. We can target certain areas that may require more space like in the case of bunions.

We can change colour on shoes or boots (upper leathers) and we can also change the colour of the soles.

We offer all types of boot resole and shoe resole repairs. Protective soles are one of the popular footwear sole repairs that we do. This is a thin piece of rubber that we add to the bottom of the leather sole to protect the leather.

We provide all types of footwear heel repair and replacement services. The most popular heel repairs we provide include replacing and repairing heels from stilettos to stack heels to wedge heels.

We can increase the width of your shoes and boots, however it is not possible to increase the length of footwear. It is not possible to make shoes smaller.

We could cut heels depending on the balance of your shoes. Please submit our shoe repair price form with a photo of your heels and one of our cobblers in Toronto will get back to you shortly with your options.

This is possible in many cases, however it will depend on the severity of the tear.

Our average delivery time is 14 days, however it is possible to speed the process up upon request.

Yes, you can drop off your shoes for repairs in one of our shoe repair shops in Toronto & Etobicoke. For our location details please visit our contact page.

Yes, our cobblers are in-house and you can speak with our experienced cobblers in Toronto & Etobicoke location during our business hours. For location address and our hours please visit our contact page.

We have extensive experience servicing the Ontario Police and provide intensive cleaning, polishing and all types of repairs on Police boots and shoes. 

Yes we can add secret pockets upon request.

Yes, we could add spurs on western boots.

No, we cannot add any knife on shoes or boots. It is illegal in Ontario.

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